Versand

SHIPPING

1.1. All orders are processed subject to availability and payment verification. We ship Monday to Friday, excluding public holidays.

Our team may contact you if an item is out of stock or if additional details are required to complete your order.

1.2. Most items ordered are processed within two business days. In case of unpredictable technical problems, we will inform you about the delivery delay by email.

1.3. At CHOUCHOÚ, we are committed to providing a seamless and reliable shipping experience to our customers worldwide.

We ship all orders with DHL Express courier service to ensure secure and expedited international delivery. All orders from chouchou.com.gl are dispatched from our EU warehouse.

Complimentary shipping on all orders over 400 USD.

For orders under 400 USD, a flat shipping fee of $40 will be applied at checkout. 

Please note that while we strive to ensure prompt delivery, CHOUCHOÚ is not responsible for delays caused by courier services or customs procedures beyond our control.

The courier delivers from Monday to Friday during business hours. Kindly note that delivery to rural addresses can result in longer delivery times. CHOUCHOÚ cannot be held responsible for delays in shipments caused by any circumstances beyond the control of CHOUCHOÚ.

1.4.  CHOUCHOÚ ships to most destinations on a DDP (Delivery Duties Paid) basis. This means that all applicable taxes and duties are included in the final purchase price when you place your order, and there are no additional costs due upon delivery.